Answer 1 of 1 937.
Gate 1 travel complaints awful experience.
Gate 1 travel is absolutely positively the worst travel company for customer service.
No refund for april 11 trip.
I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel.
Msc musica cruise ships 3.
As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels.
I had a trip booked for egypt that gate 1 cancelled due to covid19.
Credit only for cancelled optional excursion due covid19.
I just returned from an 8 day trip to europe visiting paris and rome.
All representatives i have dealt with are very professional and helpful.
I have a full credit for what i paid to use towards another gate 1 trip and cannot wait for travel to open up so i can go with gate 1 again.
If you want your money stolen.
16 years experience in successful complaint resolution.
I went with my sister and we booked the trip through gate1 travel.
Cheated by gate 1 travel 4.
Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020.
Gate 1 travel offers escorted tours european river cruises independent vacations and customized international vacation packages for less.
Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money.
We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives.
I booked an independent tour to paris earlier this summer for my 70th birthday.
I have never been treated so badly by a company.
We are requesting a full refund since this trip has been paid for in full in advance of their cancellation.
The complaint on gate 1 s feedback page continues.
This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.
Liars unreliable do not use them 3.
I find that rather preposterous since gate 1 sends 15 000 people to peru a year clearly the agency should have some clout.
Want a refund not a credit.
Rich indicated that gate 1 had no influence with avianca to cut a better deal.
This is gate 1 travel.
Gate 1 cancelled our 3 trips and we want a refund.
When we booked the trip we knew it was a really great deal but only when we got there did we realize how.
We have taken care of all the details so you.